Refund & Return Policy

At London Bold, your satisfaction is our priority. We want you to feel confident with every purchase. If you are not completely satisfied with your order, you may request a return or refund according to the conditions below.

Return Period

You have up to 14 days from the delivery date to request a return.

Item Condition

To be eligible for a return, the item must be:

  • Unworn and unused;

  • In its original condition;

  • Returned with all original packaging, tags, and accessories included.

Items that show signs of use, damage, washing, or alteration may not be accepted.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Gift cards;

  • Final sale items;

  • Promotional or discounted items;

  • Items returned without original packaging or tags.

Return Shipping Costs

Customers are responsible for the return shipping costs, except when the item received is defective, damaged, or incorrect.

If your order arrives with an issue, please contact us as soon as possible so we can help resolve it.

Refund Process

Once we receive your returned item, our team will inspect it. If the return is approved, your refund will be issued to the original payment method within 5 to 10 business days.

Please note that processing times may vary depending on your bank or payment provider.

How to Start a Return

To request a return, please contact us at contact@uselondonbold.com with your order number and the reason for your return.

Our support team will review your request and provide the next steps.